Residential — HDB, Condos & Landed
Cleaning for all residential property types. Sofa, mattress, carpet, floor and full-property cleans for homeowners and tenants island-wide.
We are an NEA-licensed cleaning company providing specialised cleaning solutions for homes, offices and commercial spaces across Singapore. This page explains how we work, who does the work, and the standards we hold ourselves to.
"Do the job properly, explain what we are doing, and stand behind the result. That is the whole business."— The M Clean working principle
M Clean started in Singapore for a straightforward reason. The cleaning market here is crowded, and a lot of it runs on vague promises, unclear scopes and prices that change once the job is underway. We wanted to build something more accountable than that.
So we set up as a licensed cleaning business, invested in proper machines rather than domestic tools, and put a clear scope in writing before every job. If a surface is not suitable for a particular method, we say so upfront instead of taking the booking and hoping for the best. If something in the agreed scope is missed, we come back and fix it.
Today our team handles upholstery, mattresses, carpets, hard floors, post-renovation cleans and end-of-tenancy cleans for households, offices, schools, mosques and commercial spaces across Singapore. The work speaks through the before and after photos on this site, all of which come from actual jobs.
These are not statements on a wall. They are practical commitments built into how we quote, how we hire and how we finish a job.
We quote what the job actually needs and deliver exactly that. No upselling once we are on site, no charges that were not agreed, and no claims about results we cannot reliably achieve.
Extraction machines and floor scrubbers do work that a household vacuum and mop simply cannot. We invest in the right machine for each service rather than making one tool stretch across every job.
You know what is included before we start, and we walk the space with you first. Clear scopes prevent the two most common complaints in this industry: surprise charges and mismatched expectations.
We arrive when we say we will and finish within the agreed window. If something within the scope was missed, our 48-hour revisit guarantee means we come back and put it right at no extra cost.
Cleaning quotes in Singapore vary widely, and the gap usually comes down to licensing, equipment and whether the quoted price is the price you actually pay. Here is what we would check.
| M CleanNEA-Licensed Company | Worth CheckingBefore You Book Anyone | |
|---|---|---|
| Business Licensing | Valid NEA licence held by the company | Ask whether the licence is held or just claimed |
| Equipment Used | Extraction machines and floor scrubbers | Ask what machines will actually turn up |
| Scope in Writing | Itemised scope agreed before work begins | Ask exactly what is and is not included |
| Pricing | Quoted figure is the final figure | Ask if anything can be added on site |
| Realistic Expectations | We tell you upfront what may not lift | Be wary of guaranteed stain removal |
| If Something Is Missed | 48-hour revisit at no extra charge | Ask what happens after payment |
| Who Does the Work | Our own trained team, not subcontracted | Ask whether the job is passed on |
| Verified Reviews | 285 verified reviews on Google | Check reviews on Google, not just the site |
These are the questions we would ask any cleaning company, including ours.
We would rather be clear about what we genuinely do well than promise outcomes we cannot stand behind.
M Clean holds a valid licence from Singapore's National Environment Agency. That licence covers us as a cleaning business and means our operational practice, chemical handling and disposal fall under a regulatory framework. It is a business licence, not a certification of every individual product we use, and we would rather describe it accurately than dress it up.
We use commercial extraction machines for upholstery, mattresses and carpets, and floor scrubbing machines with surface-matched pads for hard floors. The difference between this and a household vacuum is not marginal. Machines pull soiling out of the fibres rather than moving it around, and moisture is extracted so surfaces dry in hours rather than days.
Every job is handled by our own cleaners, trained on the equipment and the method for each service. They follow a set process on site rather than improvising, and they know when to flag a surface as unsuitable rather than pressing ahead. We do not pass jobs to unrelated subcontractors once a booking is confirmed.
A space that looks finished is not always a space that meets the scope we agreed. These four steps exist so what we hand back is genuinely complete.
Before anything is unpacked, we walk the space with you, identify problem areas, confirm the scope and flag anything that may not fully lift. No surprises in either direction.
We tell you what we are doing and why while we work. Questions are welcome at any stage, and if you want something handled differently, say so while we are still there.
Before we pack up, we go back through the space against what was agreed at the walkthrough, area by area, so nothing is signed off on assumption.
If something within the agreed scope was missed, contact us within 48 hours and we return to rectify it at no additional charge. No dispute process required.
From family HDB flats to large commercial facilities — the same service standard applies to every client, regardless of scale or property type.
Cleaning for all residential property types. Sofa, mattress, carpet, floor and full-property cleans for homeowners and tenants island-wide.
Off-hours cleaning programmes for corporate offices, co-working hubs and commercial buildings, scheduled to minimise disruption.
Cleaning for classrooms and common areas, with cleaning solutions selected appropriately for spaces used daily by students and staff.
Cleaning for restaurants and cafes, scheduled around service hours so your kitchen and dining areas stay operationally ready.
First impressions matter in retail. We keep floors, glass and display areas presentable without interrupting your trading hours.
Thorough cleaning of prayer halls, carpets and communal facilities, carried out respectfully and around your community schedule.
Share the property type and what you would like done, and we will advise the right scope and send an itemised quote. No obligation to book.
Straightforward answers to the questions clients ask most before their first booking.
WhatsApp us directly and our team will respond within minutes during operating hours, seven days a week.
Chat on WhatsAppM Clean is a registered, NEA-licensed cleaning company rather than a freelance or gig-economy operation. We hold a valid licence issued by Singapore's National Environment Agency, operate with our own team, and use professional cleaning equipment. When you book M Clean, you are booking a company with a business address, an invoice trail and accountability, not an individual worker.
It means we operate as a licensed cleaning business under Singapore's National Environment Agency, and our work is carried out in accordance with applicable industry and regulatory requirements. We want to be precise here: it is a licence held by the company. It is not a certification of each individual cleaning product, process or service we offer, and we do not describe it that way.
Our own cleaning team handles every job. They are trained on the equipment and the method used for each service, and they follow a set process on site rather than improvising. Once a booking is confirmed we do not pass the job to unrelated third parties, so the team that turns up is accountable to the same standard we quoted you.
Yes. We are happy to accommodate a preferred team on recurring or follow-up bookings, subject to scheduling availability. Simply mention your preference when booking via WhatsApp or the enquiry form. We try to honour these requests wherever possible, particularly for regular households and commercial accounts on a fixed cycle.
If any area covered in the agreed service scope has been missed or falls short of the standard we discussed, contact us within 48 hours of the job and we will return to rectify it at no additional charge. The guarantee applies to the scope agreed at booking. It does not cover results that were flagged as uncertain beforehand, such as older stains that may have already penetrated the material.
Yes. We serve the full range of property types across Singapore, from individual HDB flats, condominiums and landed homes through to corporate offices, schools, retail outlets, F&B establishments, mosques and larger commercial facilities. For commercial work we offer off-hours and weekend scheduling to keep disruption to a minimum. Contact us to discuss a programme for your organisation.
You now know who we are and how we work. The next step is simple — send us one message and we will confirm the scope and price before anything begins.